Contact Us
Contact us via email with general comments, to inquire about our products and services, for technical support, or to report internet fraud.
Call Us
| Customer Service Inquiries: | 1-888-295-5540 |
| Report a Lost or Stolen Card: | 1-888-295-5540 |
| User ID/Password Help or Technical Assistance: | 1-888-467-2217 |
| Hearing Impaired Customers with TDD Equipment: | 1-402-602-8264 |
| Request Cardmember Agreement: | 1-888-295-5540 |
You can contact us by mailing correspondence to one of the following addresses:
For credit card payments:
Bankcard Payment Processing
PO Box 2557
Omaha, NE 68103-2557
For all other correspondence and payments:
First Bankcard
C/O First National Bank of Omaha
P.O. Box 2340
Omaha, NE 68103