Credit Card Account Information

How current is the information I can view online?

Using the Account Overview feature will give you the most current balance and available credit, including any recent transactions/purchases. Please note, a transaction cannot be viewed until it has actually posted to your account.

Why is my balance on the Account Overview screen different from the balance on the Account Detail screen?

The Account Overview screen may not reflect some items that are pending for processing. Refer to the account transactions within the Account Detail to see which items have posted to the account.

If I am uncertain about a transaction on my account, how can I find out what it is for?

If you are unsure of a transaction on your account, call an Online Representative at 1-800-853-9586 between 7:00 a.m. and 7:00 p.m. CT, Monday through Friday for assistance.

How do I redeem the points I've earned on my Rewards Card?

If you have rewards points, you can redeem your Rewards Card points online. Simply log in to your business credit card account and click on the Rewards banner found on the Account Detail screen. You can also call the Rewards Service Center to place your redemption.

Do I have purchase protection with my Visa® Card?

Yes. One of the many benefits of our Visa® Card is the Purchase Security and Extended Protection Program*. Nearly everything you buy with your Visa® Business Card is automatically protected from theft or damage within the first 90 days of purchase. Plus, the repair period on most original manufacturers' U.S. warranties is doubled for most items purchased with your card, up to one full year on warranties of three years or less.

*Note: This benefit only applies to the Business Edition® and Business Edition® Plus products.